Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the website, software, applications, products, consulting services, automation services, AI services, and other digital solutions provided by Synergy Partners ("Synergy Partners", "we", "us", or "our").

By accessing or using our website or services, you agree to these Terms.

If you do not agree with these Terms, you should not use our services.

2. Our Services

Synergy Partners provides technology and consulting services that may include:

• —AI consulting;
• —AI strategy;
• —business automation;
• —RPA;
• —AI agents;
• —custom software development;
• —SaaS applications;
• —AI-powered applications;
• —data analytics;
• —business intelligence;
• —document intelligence;
• —OCR;
• —chatbots;
• —virtual assistants;
• —workflow automation;
• —API integrations;
• —digital transformation;
• —reporting automation;
• —custom technology solutions.

Specific services may have additional terms, specifications, statements of work, subscription terms, or commercial agreements.

Where additional terms conflict with these Terms, the specific agreement applicable to the service may prevail to the extent specified in that agreement.

3. Online Applications

Synergy Partners may offer online software applications and digital products.

Depending on the product, access may be provided through:

• —free trials;
• —subscriptions;
• —one-time purchases;
• —usage-based pricing;
• —credits;
• —enterprise agreements;
• —custom contracts.

Specific pricing, limitations, features, and subscription conditions may be displayed on the relevant product page.

4. Accounts

Certain services may require you to create an account.

You agree to:

• —provide accurate information;
• —maintain the confidentiality of your credentials;
• —keep your account information up to date;
• —use your account lawfully;
• —notify us of unauthorized access.

You are responsible for activities performed through your account unless caused by our failure to maintain reasonable security.

5. Acceptable Use

You agree not to use Synergy Partners services to:

• —violate applicable laws;
• —infringe intellectual property rights;
• —commit fraud;
• —distribute malware;
• —attack or compromise systems;
• —attempt unauthorized access;
• —interfere with service availability;
• —abuse APIs;
• —circumvent usage limits;
• —impersonate another person or organization;
• —distribute unlawful or harmful content;
• —use our services to facilitate illegal activities.

We reserve the right to suspend or terminate access where reasonably necessary to protect our systems, users, or legal interests.

6. AI Services

Some Synergy Partners services use artificial intelligence.

AI systems may produce:

• —inaccurate information;
• —incomplete information;
• —outdated information;
• —unexpected results;
• —incorrect classifications;
• —incorrect recommendations;
• —generated content that requires human review.

AI output should therefore not automatically be treated as factual, professional, legal, financial, medical, engineering, or other specialized advice unless expressly provided as part of a qualified professional service.

You remain responsible for reviewing AI-generated outputs before relying upon them.

7. AI Agents and Automated Actions

Certain services may use AI agents or automated workflows capable of interacting with software, APIs, databases, business systems, or other tools.

Where such functionality is provided, you are responsible for:

• —configuring the service appropriately;
• —providing accurate instructions;
• —ensuring that you have authorization to connect third-party systems;
• —reviewing important automated actions;
• —establishing appropriate approval controls.

Synergy Partners does not guarantee that automated systems will always produce error-free results.

For high-impact or irreversible actions, appropriate human oversight should be maintained.

8. User Content

You may provide information, files, documents, data, prompts, text, images, or other materials ("User Content") to our services.

You retain ownership of your User Content, subject to any rights necessary for us to provide the service.

You represent that you have the necessary rights and permissions to provide such content.

You must not submit content that you are not legally authorized to process.

9. License to Process User Content

You grant Synergy Partners a limited, non-exclusive right to process User Content solely as reasonably necessary to:

• —provide requested services;
• —operate applications;
• —process AI requests;
• —perform requested automation;
• —provide customer support;
• —maintain security;
• —improve reliability;
• —comply with legal obligations.

Additional use of User Content, where applicable, will be governed by the relevant service agreement or applicable privacy terms.

10. Intellectual Property

The Synergy Partners website, branding, logos, software, interfaces, designs, documentation, graphics, source code, and other materials provided by Synergy Partners are protected by applicable intellectual-property laws.

Unless explicitly stated otherwise, you may not:

• —copy;
• —reproduce;
• —modify;
• —distribute;
• —reverse engineer;
• —resell;
• —sublicense;
• —commercially exploit

Synergy Partners materials without our prior written permission.

11. Custom Development Projects

For custom development projects, ownership and licensing of deliverables will be determined by the applicable proposal, statement of work, contract, or other written agreement.

Unless otherwise agreed in writing:

• —pre-existing Synergy Partners software remains our property;
• —third-party software remains subject to its respective license;
• —custom deliverables are subject to the applicable commercial agreement.

12. Third-Party Services

Our services may integrate with third-party services, including:

• —cloud providers;
• —AI providers;
• —payment providers;
• —email platforms;
• —databases;
• —analytics services;
• —automation platforms;
• —APIs;
• —external software.

Third-party services are subject to their own terms and policies.

Synergy Partners is not responsible for outages, changes, restrictions, or failures caused by third-party providers beyond our reasonable control.

13. Payments

Where services require payment, you agree to pay the applicable fees presented at the time of purchase or specified in your agreement.

Prices may be:

• —one-time;
• —recurring;
• —usage-based;
• —project-based;
• —subscription-based.

Unless otherwise stated, applicable taxes may be added where required by law.

14. Subscriptions

For subscription-based services:

• —billing frequency will be specified during purchase;
• —subscriptions may automatically renew where disclosed;
• —cancellation terms will be provided with the relevant subscription;
• —access may be restricted after cancellation or non-payment.

If a product-specific agreement contains different subscription terms, those terms will apply to that product.

15. Refunds and Cancellations

Refund and cancellation policies may vary depending on the service or product.

Where applicable, the specific refund policy displayed during purchase or included in the applicable agreement will govern.

Nothing in these Terms is intended to exclude mandatory consumer rights that cannot legally be waived.

16. Free Trials

Where offered, free trials may be subject to:

• —eligibility requirements;
• —usage limits;
• —duration limits;
• —feature restrictions;
• —payment requirements.

Synergy Partners may modify or discontinue a free trial program where legally permitted.

17. Service Availability

We aim to provide reliable services, but we do not guarantee that:

• —the website will always be available;
• —applications will always be uninterrupted;
• —services will be error-free;
• —third-party integrations will always operate;
• —AI systems will always be available;
• —generated results will always be accurate.

Maintenance, upgrades, security events, third-party failures, and circumstances beyond our reasonable control may affect availability.

18. Security

We implement reasonable security measures appropriate to the nature of our services.

However, no online service can guarantee absolute security.

You are responsible for maintaining appropriate security of your account, credentials, connected systems, and devices.

19. Confidentiality

For consulting and custom projects, confidentiality obligations may be governed by a separate confidentiality agreement, NDA, statement of work, or commercial contract.

Where no separate agreement exists, each party should take reasonable measures to protect confidential information received from the other party.

20. Professional Advice Disclaimer

Unless explicitly agreed otherwise, information provided through our website, applications, AI systems, articles, demonstrations, or general communications is for informational and technology-support purposes.

It does not automatically constitute:

• —legal advice;
• —medical advice;
• —financial advice;
• —tax advice;
• —investment advice;
• —engineering certification;
• —architectural certification;
• —regulatory advice.

Users should obtain qualified professional advice where appropriate.

21. Disclaimer of Warranties

To the maximum extent permitted by applicable law, Synergy Partners services are provided on an "as available" and "as is" basis.

We do not guarantee that services will:

• —meet every specific requirement;
• —be completely uninterrupted;
• —be completely error-free;
• —produce a particular business result;
• —generate accurate AI output in every situation.

Specific warranties may be provided in a written commercial agreement.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Synergy Partners shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use our services.

This may include, where legally permitted:

• —loss of profits;
• —loss of revenue;
• —loss of data;
• —loss of business opportunities;
• —business interruption;
• —loss arising from third-party services.

Nothing in these Terms excludes liability that cannot legally be excluded or limited under applicable law.

23. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Synergy Partners and its officers, employees, contractors, and service providers from claims, losses, liabilities, and expenses arising from:

• —your unlawful use of our services;
• —violation of these Terms;
• —infringement of third-party rights;
• —unauthorized User Content;
• —misuse of connected systems.

24. Suspension and Termination

We may suspend or terminate access to services if:

• —you materially breach these Terms;
• —your use creates a security risk;
• —your use is unlawful;
• —payment obligations are not satisfied;
• —continued access creates significant risk to Synergy Partners or other users.

Where appropriate and legally required, we will provide notice and an opportunity to remedy the issue.

25. Changes to Services

Synergy Partners may modify, improve, replace, or discontinue features or services.

For paid services subject to a specific contract, material changes will be handled according to that agreement.

26. Changes to These Terms

We may update these Terms from time to time.

The "Last Updated" date will indicate the latest revision.

If changes are material, we may provide additional notice where appropriate.

Your continued use of the services after the effective date of revised Terms constitutes acceptance of the updated Terms to the extent permitted by applicable law.

27. Governing Law

These Terms shall be governed by the applicable laws specified in the relevant commercial agreement or, where no specific agreement exists, by the laws applicable to Synergy Partners, subject to mandatory consumer-protection and other applicable legal rights.

28. Dispute Resolution

If a dispute arises, the parties should first attempt to resolve it through good-faith communication.

Where applicable, disputes may be subject to negotiation, mediation, arbitration, or the competent courts according to the applicable agreement and law.

Nothing in this section limits mandatory rights available to consumers under applicable law.

29. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

30. Entire Agreement

These Terms, together with any applicable product terms, privacy policy, subscription terms, statement of work, proposal, or written agreement, constitute the applicable agreement between you and Synergy Partners regarding the relevant services.

31. Contact

For questions regarding these Terms, please contact:

Synergy Partners

• —Website: Synergy Partners
• —Email: dharifmaha@gmail.com