Privacy Policy

1. Introduction

Welcome to Synergy Partners.

Synergy Partners ("Synergy Partners", "we", "us", or "our") provides AI consulting, business automation, software development, artificial intelligence applications, data intelligence, digital transformation services, and online technology solutions.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you:

• —visit our website;
• —use our online services or applications;
• —create an account;
• —request information or a demonstration;
• —contact us;
• —purchase or subscribe to one of our services or applications;
• —interact with our AI-powered tools;
• —submit information through our forms; or
• —otherwise interact with Synergy Partners.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you interact with Synergy Partners, we may collect different categories of information.

2.1 Information You Provide

We may collect information that you voluntarily provide, including:

• —Full name
• —Email address
• —Telephone number
• —Company name
• —Job title
• —Country
• —Business information
• —Project requirements
• —Messages and communications
• —Information submitted through contact forms
• —Information submitted through consultation or automation-audit forms
• —Account information
• —Billing and transaction information
• —Information required to provide requested services

Please do not submit sensitive personal information unless it is specifically required and appropriate for the service you are using.

3. Information Collected Automatically

When you access our website, certain information may be collected automatically.

This may include:

• —IP address
• —Browser type
• —Operating system
• —Device type
• —Language preferences
• —Referring website
• —Pages visited
• —Time spent on pages
• —Navigation information
• —Approximate geographic information
• —Technical logs
• —Website performance information
• —Interaction data

We use this information to maintain, secure, analyze, and improve our website and services.

4. Cookies and Similar Technologies

Synergy Partners may use cookies, local storage, pixels, tags, and similar technologies.

These technologies may be used for:

• —essential website functionality;
• —authentication;
• —security;
• —remembering preferences;
• —analytics;
• —performance monitoring;
• —improving user experience; and
• —marketing, where legally permitted.

Where required by applicable law, we will request your consent before placing non-essential cookies or similar technologies.

You may be able to control cookies through your browser settings or our cookie-consent mechanism.

Disabling certain cookies may affect some website functionality.

5. How We Use Your Information

We may use personal information for the following purposes:

Providing Services

To:

• —provide consulting services;
• —provide software and applications;
• —process subscriptions and purchases;
• —manage accounts;
• —provide customer support;
• —respond to requests;
• —deliver demonstrations;
• —provide technical assistance.

Business Operations

To:

• —manage our business;
• —communicate with customers;
• —manage projects;
• —maintain records;
• —process transactions;
• —improve internal processes.

Website and Product Improvement

To:

• —improve our website;
• —improve our applications;
• —analyze usage;
• —identify technical problems;
• —improve performance;
• —develop new features and services.

Security

To:

• —detect fraud;
• —prevent abuse;
• —protect accounts;
• —investigate security incidents;
• —maintain the security and integrity of our systems.

Communications

Where legally permitted, we may use contact information to send:

• —service-related communications;
• —account notifications;
• —product updates;
• —security notifications;
• —newsletters;
• —relevant business communications.

You may unsubscribe from marketing communications at any time.

6. AI-Powered Services

Some Synergy Partners services may use artificial intelligence, machine learning, large language models, automated processing, OCR, image generation, data analysis, or AI agents.

Depending on the service, information submitted by users may be processed by Synergy Partners systems and, where necessary, by third-party technology providers.

We take reasonable measures to:

• —minimize unnecessary data collection;
• —protect submitted information;
• —restrict access;
• —use appropriate technical safeguards;
• —configure third-party services appropriately;
• —avoid using customer information for unrelated purposes.

You should not submit confidential, sensitive, regulated, or highly personal information to an AI-powered service unless the relevant service explicitly supports such information and you have the appropriate authorization to submit it.

AI-generated results may contain errors and should be reviewed before being relied upon for important decisions.

7. Third-Party Service Providers

We may use third-party providers to operate our services.

These may include providers for:

• —cloud hosting;
• —databases;
• —authentication;
• —payment processing;
• —email delivery;
• —analytics;
• —AI models;
• —AI image generation;
• —storage;
• —security;
• —customer support;
• —website performance;
• —automation and integrations.

Third-party providers may process information only as necessary to provide their services to us or as otherwise permitted by applicable law.

Where appropriate, we seek to use contractual and technical safeguards to protect personal information.

8. AI and Technology Providers

Depending on the services you use, Synergy Partners may integrate technology providers such as AI model or infrastructure providers.

These providers may process data transmitted through their services in accordance with their applicable terms and privacy policies.

We will take reasonable steps to configure integrations appropriately and to avoid transmitting unnecessary personal information.

9. Data Sharing

We do not sell personal information as a business practice.

We may share information with:

• —service providers;
• —technology providers;
• —payment processors;
• —hosting providers;
• —professional advisers;
• —legal authorities where required;
• —business partners when necessary to provide a requested service;
• —parties involved in a merger, acquisition, restructuring, or sale of assets.

We only share information where there is a legitimate business, contractual, legal, or operational reason to do so.

10. Legal Bases for Processing

Where applicable, we may process personal information based on:

• —your consent;
• —performance of a contract;
• —steps taken at your request before entering into a contract;
• —our legitimate interests;
• —compliance with legal obligations;
• —protection of our legal rights;
• —other lawful grounds permitted by applicable law.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• —the nature of the information;
• —the purpose for which it was collected;
• —contractual obligations;
• —legal requirements;
• —accounting requirements;
• —dispute resolution;
• —security requirements.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it.

12. Data Security

We use reasonable technical and organizational measures to protect personal information against:

• —unauthorized access;
• —unauthorized disclosure;
• —alteration;
• —loss;
• —destruction;
• —misuse.

Depending on the service, security measures may include:

• —encryption;
• —access controls;
• —authentication;
• —secure APIs;
• —logging;
• —monitoring;
• —backups;
• —network security;
• —server security;
• —regular software updates.

However, no internet-based system can be guaranteed to be completely secure.

13. International Data Transfers

Some of our technology providers may operate in countries other than the country where you reside.

As a result, your information may be transferred to and processed in other jurisdictions.

Where applicable, we will use appropriate safeguards for international data transfers as required by applicable law.

14. Your Privacy Rights

Depending on your location and applicable law, you may have rights including:

• —the right to access your personal information;
• —the right to request correction;
• —the right to request deletion;
• —the right to restrict certain processing;
• —the right to object to certain processing;
• —the right to withdraw consent;
• —the right to data portability;
• —the right to lodge a complaint with a competent data-protection authority.

To exercise applicable rights, please contact us using the contact information provided below.

We may need to verify your identity before processing certain requests.

15. Children's Privacy

Our services are not intended for children unless explicitly stated otherwise.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

16. Third-Party Websites

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

17. Business Communications

If you contact Synergy Partners, we may retain your communication to:

• —respond to your request;
• —provide customer service;
• —maintain business records;
• —improve our services;
• —resolve disputes.

Marketing communications will include appropriate mechanisms to opt out where required by law.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Last Updated" date at the beginning of this document.

Where required by law, we may provide additional notice.

Your continued use of our website or services after an update may constitute acceptance of the revised Privacy Policy to the extent permitted by law.

19. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Synergy Partners

• —Website: Synergy Partners
• —Email: dharifmaha@gmail.com

20. Governing Law

This Privacy Policy shall be interpreted in accordance with applicable laws and regulations governing the processing of personal information and privacy.

Where applicable, mandatory consumer and data-protection rights in the jurisdiction of the user will continue to apply.